Returns & Refunds

We want you to feel confident shopping with Revanced. Please review our returns and refunds policy below.

Change of mind

Due to the personal and hygienic nature of our products, we cannot accept returns or exchanges for a change of mind. Please choose carefully before purchasing.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or incorrect, email support@revanced.com.au within 7 days of delivery. Include:

• Your order number
• Clear photos of the issue

Once confirmed, we will arrange a replacement or refund promptly.

Refund timing

Approved refunds are processed to your original payment method within 5–7 business days after assessment.

If you need help, contact support@revanced.com.au. Your satisfaction matters to us.

Revanced Shipping and Processing Policy

Free express shipping

We offer free express shipping Australia-wide on every order.

Order processing

• Orders are usually processed within 1–2 business days
• You will receive an email with tracking once your order is dispatched

Delivery times

• Express shipping typically arrives within 1–3 business days, depending on your location
• We currently ship Australia wide
• International shipping is available and may incur additional costs